Privacy Policy

Zero Degree Designs Print Shop & Graphics operates zerodegreeprintshop.com. This policy describes information handling through our website, customer accounts, quote and order requests, artwork and proof review, support and privacy requests. It also explains the outside services used by this website.

You can browse, request a quote and submit a privacy request without a customer account. Account-term acceptance, receipt of a privacy notice, order-policy acceptance, payment authorization, final-proof approval and optional marketing choices are separate actions. Reading this page does not authorize a payment, approve a proof or enroll you in marketing.

Depending on the features you use, we receive your name, email address, telephone number and extension, optional company, preferred language, contact preferences, shipping and billing details, saved addresses, product selections, quantities, dimensions, materials, finishes, notes and request details. Billing and shipping information serve different purposes; a matching address does not verify a payment method.

Artwork, photographs, logos, text, proofs and other submitted files may contain personal or business information. We keep the file and version information needed for the requested work, including file names, measured file details, file fingerprints, review status and identified proof versions. Selecting a file locally does not mean it has been submitted or saved to your request.

Account and order records can include contact revisions, request and order status, available shipment references, quotes, agreed scope, document versions, acceptance and approval records, payment or refund references, language and timestamps. We maintain separate communication-preference and opt-out records. Privacy requests may include reply details, an order or account reference, a description, representative information and verification information when necessary.

Sign-in credentials are handled by the account sign-in service. Do not send us your password, Social Security number, full payment-card number, card security code or an unredacted sensitive document through artwork, support or privacy-request forms. We do not request payment-card details at registration.

We use information to provide and protect accounts, prepare quotes, manage requested work and orders, review artwork, keep accurate approval and transaction records, coordinate fulfillment, respond to support and privacy requests, honor communication choices, resolve disputes and meet applicable legal obligations.

A contact preference helps us understand how you wish to be contacted about your request; it is not consent to promotional calls or texts. Uploading files, accepting a quote, paying or opening a proof does not approve production. We use the separate approval records required for the exact work.

Our website uses browser storage for sign-in sessions, cart selections, draft selections and editing state. Signed-in carts and account information can also be stored privately with your account. Some draft briefs may retain information you typed on the same device. Selected artwork can remain temporary in browser memory until you submit it. Typed contact details and uploaded files are not ordinary saved cart selections.

Signing out clears private account/cart state, but it should not be treated as a guarantee that every browser draft or downloaded file is erased. On a shared device, sign out and clear site data and downloads when appropriate. Clearing or blocking storage may remove saved selections or prevent sign-in and other requested features from working.

Hosting and sign-in services process technical requests and security information needed to operate the site. Their handling is separate from the cookie-free visitor analytics described below. This website does not load advertising pixels or a Google advertising/analytics consent banner.

Lovable collects visitor analytics for us on the published website. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors or recognize returning visitors. Each visit is counted on its own.

Analytics records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load and errors. Click tracking is enabled, so it also records which buttons and links visitors click. The application reports errors; it does not currently send additional custom activity events through its analytics interface.

This website has no banner that passes an analytics choice to Google Consent Mode. The listed analytics, including clicks, are therefore recorded for every visitor without a banner choice. Page visits, time on page, page speed and errors are recorded for every visitor without cookies and without identifying anyone.

Detailed analytics data is kept for 90 days. Daily summaries are kept for one year, including visit and page-view counts and, for each visit, the pages seen and where the visitor came from. These periods describe Lovable visitor analytics, not the retention of account, artwork or order records.

Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Lovable Cloud provides website hosting, account sign-in, private data and file-storage services. These services process the account, request, artwork and technical information needed to provide the website. Provider infrastructure may process information outside your state or country; this policy does not promise a particular storage location.

Google sign-in, when used, exchanges the authentication information needed to sign you in. Google Fonts supplies the website’s Archivo and Manrope fonts directly from Google servers. Loading these fonts sends Google your IP address and browser/request details even if you do not use Google sign-in. Google’s handling follows its own privacy policy.

Square is the selected card-payment service and is currently connected for testing only; live online card payments are not enabled. If an available, authorized Square payment flow is used, Square receives the payment and billing information needed to process it. We may receive transaction status, references and limited payment-method details, not a card security code for storage in your account. Do not submit real card details to a test flow.

Necessary order, contact, address and shipment details may be shared with the vendors and shipping carriers involved in fulfilling an agreed order. A planned FedEx, UPS or USPS account is not an active rate or tracking integration. We may disclose information when legally required or reasonably necessary to protect security, investigate fraud or address legal claims.

A private owner-only certificate reader sends an intentionally uploaded redacted sales-tax certificate through Lovable AI Gateway for extraction. The file is handled transiently rather than saved as customer artwork. That tool does not automatically receive ordinary customer artwork, verify a license with its issuer or approve tax settings.

Submitted customer artwork, proofs and project deliveries are kept separate from public website images. Access is limited to authorized staff, the customer or appropriately scoped private access needed for the work. A private link should not be forwarded to someone who is not authorized to access that project.

Providing artwork permits its use to review and perform your requested work; it does not grant automatic portfolio or promotional publication permission. Public use requires separate authorization. Service mockups and illustrative examples are not a representation that we completed that customer’s project.

Account verification, recovery and necessary order/support communications are separate from marketing. Optional promotional email requires a separate choice and confirmation when offered. Our automated promotional sending program and text-messaging enrollment are not currently active. Supplying a telephone number or selecting Text as a preferred contact method does not activate messaging or consent to marketing.

You may request a communication opt-out through the privacy-request page or by contacting us. Any available promotional unsubscribe process is independent of account closure or order cancellation. We retain the suppression information reasonably needed to avoid restarting unwanted messages. This website has no advertising-pixel or targeted-advertising integration and does not provide an online feature for selling or renting customer personal information.

We retain account, quote, artwork, order, approval, payment-reference, support and privacy-request information for as long as reasonably needed for the stated purposes, ongoing work, legal obligations, disputes and accurate transaction or opt-out evidence. Different categories may require different retention. We do not promise a universal deletion deadline or immediate removal from every backup.

Private access controls and file permissions help protect information. No website, storage system or transmission method can guarantee absolute security. Account closure or a deletion request does not by itself cancel an order, resolve a dispute or erase records that must be retained. Where information must remain, its use is limited to the continuing purpose.

You may request access, correction, deletion, account closure, a communication opt-out, an appeal or other privacy assistance using our Privacy & Account Requests page, email or telephone. You do not need an account to submit the form. Rights, exceptions and response requirements depend on applicable law; this policy does not assume every state privacy law applies to this business.

We may request proportionate identity or representative verification before disclosing or changing private information. Do not send passwords, full card information or unnecessary government identifiers. We will consider applicable requests and appeals under the relevant law. A form receipt confirms receipt only, not completion of the requested action.

The request inbox is reviewed manually; automatic owner email alerts are not configured. If you need to follow up, contact us directly. For requests concerning a separate provider’s services, that provider may also have its own request process. This policy does not represent that every browser privacy signal is connected to every website feature.

Customer accounts are intended for people at least 18 years old who are authorized to act for themselves or their business. The site is not directed to children under 13. Contact us if you believe a child supplied personal information so we can review and address it.

We identify updates by date and version. Material changes will be communicated or presented for renewed review where required. A later privacy-policy revision does not replace the exact historical documents accepted for an existing account or order, or create new marketing consent.