Terms of Service

These terms describe use of zerodegreeprintshop.com and services offered by Zero Degree Designs Print Shop & Graphics. They apply alongside the Privacy Policy and Return, Refund & Reprint Policy. An account has its own separately presented account terms. A purchase requires the identified complete quote or order and the applicable documents presented for that transaction.

A catalog display, saved cart, request, upload or estimate alone does not confirm an order, authorize a charge or approve production. The exact scope and documents accepted for an order remain its record; later website updates do not rewrite them. If a specific accepted written scope differs from general website information, the specific agreed scope governs that work subject to applicable law.

Online checkout is not currently enabled for live card payments. Publishing these terms does not turn on payments, activate taxes or shipping rates, register a tax account or record anyone’s acceptance.

Customer accounts are optional and intended for adults at least 18 who have authority to act for themselves or the business they identify. Provide accurate information, protect sign-in access and contact us about suspected unauthorized use. Registration availability depends on the separate account documents and verification requirements shown in the account form.

Do not impersonate someone, seek access to another customer’s information, bypass private-access controls, submit malicious files, misuse the website or provide unlawful content. We may restrict access when reasonably needed for security, misuse or legal requirements. Contact us if you believe a restriction is mistaken. Restrictions do not erase existing order records or nonwaivable rights.

Before accepting an order, review the products, whole-package quantities, sizes, printed sides, materials, finishing, colors, artwork versions, services and fulfillment choice. Listed package prices apply to the specified configuration, not every possible variation. Custom, unpriced, specialty or unavailable options require a complete written quote; they are not free.

The confirmed total must identify agreed items and services, applicable taxes, confirmed fulfillment and other permitted disclosed charges. We review unclear specifications or availability before accepting work. We will not replace your accepted scope or charge a revised amount without the required new review and agreement.

Promotional mockups show service examples, not guaranteed output or completed customer portfolio work. Exact printed color, cut placement, substrate, file readiness and other production requirements are reviewed for the specific product and proof rather than assumed from a website image.

New orders require one 100% payment in U.S. dollars of the complete confirmed total through an available authorized payment process. There are no deposits, installments or routine remaining balances for new orders. Custom work requires acceptance of its complete written quote before payment. Historical accepted orders keep their original agreed terms.

Tax depends on the transaction, applicable receipt location, product/service treatment, collection obligations and exemptions. A Denver reference rate is not a nationwide rate. Unresolved tax or shipping is pending, not zero. Shipping is quoted individually and confirmed before payment; shipping expressly included for an eligible confirmed configuration and destination is not charged twice.

Credit-card surcharges are currently disabled. Private processor expenses do not automatically become customer charges. These terms do not authorize a future surcharge, automatic additional card charge or card-on-file payment. Any future eligible charge needs the required review, exact pre-payment disclosure and acceptance. Live payment methods are offered only when actually enabled and verified.

Hourly design creation and artwork preparation are $80 per hour for an agreed scope, with the final price depending on the time needed. Before payment, agree on billable hours or a confirmed total, the billing increment, revisions, deliverables and any setup or digitizing charges. This hourly rate is not a universal social-media, branding or video package price.

Source/editable files, additional revisions, printing, installation and other services are included only if the written scope expressly includes them. No unlimited revisions, concept count, ownership transfer, licensed-media package or completion date is implied. Digital-only delivery has no physical shipping charge; tax treatment still requires review.

Paid design work may begin within its accepted paid scope before a finished design exists. Digital creative proofs and final delivery have their own review and acceptance. Approving a design does not authorize later printing; printing requires its own scope, price, payment and final print-proof approval.

Provide only logos, images, text, fonts, footage, music and other materials you are authorized to use for the requested work. You retain your existing rights in supplied content. You permit us and the providers involved in the agreed work to use that content for review and fulfillment, not to claim ownership or automatically publish it.

Artwork uploads accept PDF, JPG/JPEG and PNG, subject to the applicable private upload limits and product preparation requirements. The standard item limit is six files and 50 MiB per file; specialized tools may state a smaller limit. Video or audio project materials follow their separately stated workflow. Accepting a format does not certify resolution, printable dimensions, cut-readiness, metallic separations or other production requirements.

Public portfolio or promotional use requires separate permission. Ownership, licenses, source files and delivery formats for shop-created designs must be resolved in the written scope. Uploading content or receiving a digital file does not by itself transfer rights that were not agreed.

Payment is not proof approval. Physical production requires the accepted scope, verified full payment of the exact confirmed total, explicit approval of the identified current final proof for each required side or page, and clearance of applicable holds.

Review spelling, names, contact information, translations, letters/numbers, images, layout, quantities, dimensions, printed sides, materials and applicable trim, bleed or cut placement. Approval is tied to the identified proof version and files. Revised artwork or specifications require fresh review and approval.

A read receipt, opening a link, silence, an emoji, a payment message or approval of an earlier draft does not approve the current proof. Electronic approval must explicitly identify the current proof and have the required secure evidence. Your approval does not waive protections for shop-caused errors or rights that applicable law preserves.

Contact us with your order reference to request a change or cancellation. We review the accepted scope, payment and proof status, work already performed and the applicable agreed policy before confirming options. Receiving a request does not confirm that production or a shipment has stopped.

Revised paid work requires a separate written agreement where applicable; we do not silently change a paid order, create a routine balance or charge your card automatically. A reordered item is a new quote/order at current pricing and needs fresh applicable approvals. Previous proof or payment acceptance is not reused as permission for the new work.

See the Return, Refund & Reprint Policy for defects, damage, cancellation review and refund handling. No fixed cancellation penalty, blanket nonrefundability, automatic credit or notice deadline is created by these terms.

We accept requests from customers throughout the United States. Shipping eligibility, destination, service and the actual shipping charge must be confirmed for each shipped order. Carrier transit is separate from production. No universal free shipping, rush availability, same-day service or guaranteed delivery/turnaround is promised.

Denver pickup is by appointment and coordinated in advance. The exact address is shared privately when scheduled; posted hours do not mean walk-in pickup. Installation is shop-only, never at a customer site, and its availability, scope and charges must be quoted separately.

Physical production scheduling follows the required scope, full-payment and proof approvals. Design work follows its separate accepted paid scope. Timing, availability and changes must be confirmed for the specific job.

Contact us if a product, service or website function is not as agreed. Shop-caused errors in affected agreed work are addressed through correction or reprint without a new charge for that affected work, subject to applicable rights and the accepted scope. We do not require a waiver of lawful consumer protections or payment-dispute rights.

Applicable law governs your transaction and any rights or remedies it preserves. These terms do not introduce mandatory arbitration, an invented liability cap, a chargeback waiver or a retroactive cancellation fee. We do not guarantee that the website will always be uninterrupted or error-free.

Updates are identified by date and version and apply prospectively as appropriate. Material account or order changes are presented for review when required. Existing accepted document versions and order history remain intact.